Operational Consulting & Performance Improvement
Put quantified evidence from the client's own data behind your advice.
Operations and management consultants, performance improvement and turnaround advisors, and value creation consultants working for private equity.
Salera is the quantitative side of the engagement. It reads the client's operational data, every email, ticket, ERP and system record, and document in scope, rebuilds each process as it actually runs, and puts numbers on what it finds. Interviews and workshops show your team how people describe the work. The data shows how often a problem occurs, where it starts, and what it costs, tested against the client's historical record. Your findings and recommendations then rest on the client's own numbers, which leadership can check for themselves and act on.
Salera works behind your team
Your firm leads the engagement. Salera supplies the analysis and the evidence behind it.
Your firm owns the client relationship
By default, Salera works in the background and your firm decides what the client sees. If your team prefers, Salera can also present and deliver alongside you.
The work comes to your team
Every finding, estimate, and source goes to your engagement team first, so you can check it, edit it, and fold it into your own deliverables.
Your focus areas and frameworks
Salera adapts its analysis to your firm's playbooks, frameworks, and focus areas, within what it does: reading and analyzing the client's data. Interviews and workshops stay with your team. Deliverables can follow your firm's format, design, and template.
A short call with the client's IT team
Setup takes one short technical call to approve read-only access to the agreed systems. After that, your team runs the process.
Root causes, and what to do about them
Problems a consulting team usually hears about as symptoms in interviews. Salera follows each one to its root cause in the client's records and recommends what to change.
The documented process versus the real one
Results don't match the process map. The root cause sits in the steps people skip, the side channels they use, and where work loops back. Salera recommends a redesign that starts from the process as it actually runs.
Interview accounts the record does not support
A supervisor says urgent requests skip the queue, yet the record shows them waiting in line with everything else. Salera traces the gap to its root cause and points your team to the interviews that should test it.
Several symptoms with a shared root cause
Missed delivery dates, expedite fees, and customer complaints often share one root cause: a handoff where order details are lost between sales and planning. Salera follows each symptom upstream and recommends fixing that handoff first.
Fixes the client has already tried
An earlier initiative stalled and the problem came back. The record shows the root cause of the stall, where adoption stopped and why, so the recommendation deals with that cause instead of repeating the last attempt.
A baseline drawn from the client's systems
Cycle times, volumes, rework, and waiting are read from the client's own records before anything changes. Every root cause and recommendation is measured against that baseline, so the improvement can be shown later.
Work that waits more than it moves
A request takes minutes to handle and days to finish. The root cause is the queue it sits in and the person who releases it. Salera recommends changes that target the wait itself.
How an engagement runs
Your team stays in front of the client at every step. Salera does the reading, matching, and sizing in the background.
- 01
Your team agrees scope and sources with the client
- 02
The client's IT team opens read-only access in a short call
- 03
Salera reads the record and sizes hypotheses
- 04
Your team reviews the findings and asks for deeper cuts
- 05
Your team takes the evidence into interviews, workshops, and recommendations
What your team receives
Everything goes to your engagement team first, in your firm's template, with each figure linked to the record behind it.
Findings and recommendations report
The report your team takes to the client: each finding with its root cause, its quantified impact on EBITDA or cash, and a prioritized recommendation, with operational risks such as key-person risk and single points of failure set out alongside. Built in your firm's format and template.
Workflow maps
How work moves today and how it could move, with manual steps, waiting, and handoffs marked, ready to put in front of the client in a workshop.
Sizing workbooks
The inputs, ranges, and assumptions behind every estimate in the report, each linked to the client's records, so your team can stand behind every figure.
Your team and the client's leaders judge the causes, choose the recommendations, and decide how the change runs. Salera provides the evidence, the estimates, and the sources behind each choice.
Bring the client's own data to the first workshop
Salera reads approved company data through read-only access and ranks what it finds by value.